Help and Support


This page is only for research purposes. If you are having a speed issue with your account, please also contact customer support .

Report Speed Issue

* Mandatory

  •  Your Member Id.

  •  e.g Comcast, Earthlink etc.

  •  e.g DSL 256, T3, ISDN etc.

  •  Max. Speed your internet connection offers.

  •  Speed at which you are able to download.